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PRIVACY POLICY

This statement was last updated on February 26th, 2026.

 

This Privacy Policy describes how Star Cider, LLC (“we,” “us,” “our,” “Star Cider”) collects, uses, discloses, and protects personal information when you visit our website starcidery.com (“Site”), make purchases, sign up for newsletters, contact us, or otherwise interact with us online or offline. Star Cider is a family-run craft cidery located in Canandaigua, NY that crafts cider from 100% New York apples and local ingredients.

1. Information We Collect

We may collect and process personal information you provide directly to us, including:

  • Contact information: name, email address, postal address, phone number

  • Communications you send to us (e.g., contact form content)

We may also automatically collect certain information when you visit our Site, including:

  • Device and usage information: IP address, browser type, pages visited, referral URLs, date/time stamps, and other analytics data collected via cookies or similar technologies.

2. How We Use Your Information

We use the information we collect to:​

  • Respond to your inquiries and provide customer support

  • Send marketing communications (if you opt in)

  • Improve our website, services, products, and events

  • Comply with legal obligations

3. Cookies and Tracking Technologies

We and our service providers may use cookies, web beacons, and similar tracking technologies to:

  • Make our Site function correctly

  • Understand how users interact with the Site

  • Personalize your experience

  • Support analytics and marketing efforts

You can manage or disable cookies through your browser settings, but disabling cookies may affect Site functionality.

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service providers (e.g., payment processors, email service providers, website hosting and analytics providers)

  • Legal authorities if required by law or to protect our rights

  • Successors in case of merger, sale, or acquisition

We require third parties to protect your data and only use it for the purposes we share it with them.

5. Data Security & Retention

We use reasonable physical, administrative, and technical safeguards to protect your personal information. However, no security system is perfect, and we cannot guarantee absolute protection.

We retain personal information as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

6. Your Rights

Depending on where you live, you may have rights regarding your personal information, including rights to:

  • Access or request a copy of the data we hold about you

  • Request correction or deletion of your information

  • Opt out of certain processing or marketing communications

If you are a resident of a state with privacy rights laws (e.g., California), you may have additional rights under those laws.

7. Children’s Privacy

Our Site is not intended for users under the age of 21. We do not knowingly collect personal information from individuals under the legal drinking age. If we learn that we have collected such information without parental consent, we will delete it.

8. Third-Party Links

Our Site may contain links to third-party websites (such as social media or partner sites). We are not responsible for the privacy practices of third-party sites. Please review their privacy policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date. Your continued use of the Site after changes means you accept the updated policy.

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